Microsoft BitLocker Administration and Monitoring (MBAM) users may receive a warning message stating, “Computer Record is Rejected” in the application logs on MBAM Server.

Error in log

Log Name: Microsoft-Windows-MBAM/Admin
Source: Microsoft-Windows-MBAM
Event ID: 4
Task Category: None
Level: Error
User: SYSTEM
Computer: machinename.domainname.com
Description: An error occurred while sending encryption status data.
Error code: 0x803d0013

Details: A message containing a fault was received from the remote endpoint.

Solution

Follow these steps to in MBAM Server where you have MBAM Administration and Monitoring Server role installed.

  • Install “Full-Text Search” feature in SQL (If not installed).
  • Open Registry Editor (regedit.exe)
  • Take a Full backup of Windows registry (Editing registry incorrectly may lead to serious problems)
  • Navigate to following registry key:
    HKEY_LOCAL_MACHINE\Software\Microsoft
  • Click the Edit menu, click New -> Select Key, and add the following registry key value: MBAM
  • Under the newly created registry key name, on the Edit menu, click New -> DWORD (32-bit) Value and name it as: DisableMachineVerification and set value to 1 .
  • Close Registry Editor.

Restart the MBAM server and check.

Read more details here : https://support.microsoft.com/en-us/help/2612822/computer-record-is-rejected-in-mbam

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