[Answering] Windows Update loops with a "Restart your computer to install important updates"

Posted on: Sep 28 2012 Category :Windows > Windows7 Security Views: 2847 | Subscribe


Hi,

I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.

I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.

HAve tried

1. Boot intoClean Boot Mode and try updating again.

2. Run the Microsoft Fixit and see how it works.

  

   How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.

4. Run System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:

2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present2012-09-22 15:10:49, Info                  CBS    Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded2012-09-22 15:10:49, Info                  CBS    Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, disposition state from detectParent: Installed2012-09-22 15:10:49, Info                  CBS    Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, applicable state: Installed2012-09-22 15:10:49, Info                  CSI   0000000e@2012/9/22:14:10:49.832 CSI Transaction @0x143fa50 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [25]"TI5.30251212_293967167:1/"

2012-09-22 15:10:49, Info                  CSI    0000000f Pending transaction content must be resolved, cannot begin another transaction yet2012-09-22 15:10:49, Info                  CBS    Failed to get transaction analysis because of pending operations. Disposition from Analyze: 0x1 [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to get inventory. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CSI   00000010@2012/9/22:14:10:49.832 CSI Transaction @0x143fa50 destroyed2012-09-22 15:10:49, Info                  CBS    Failed to get inventory [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to load current component state [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to find or add the component family [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to evaluate self update [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:10:49, Error                 CBS    Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Update: ActiveX [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]2012-09-22 15:11:00, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.2012-09-22 15:11:00, Info                  CBS    Ending the TrustedInstaller main loop.2012-09-22 15:11:00, Info                  CBS    Starting TrustedInstaller finalization.2012-09-22 15:11:01, Info                  CBS    Ending TrustedInstaller finalization.2012-09-22 15:12:45, Info                  CBS    Starting TrustedInstaller initialization.

any help appreciated.

Simon

 

Source: http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/0f374ba3-b5fc-4374-be3c-6ed5462c0903

What Happened next is crazy ... Funz.in

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