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[Answering] NTVDM encountered a hard error

Posted on: Jun 26 2014 Category :Windows > Windows Server General Views: 1331 | Subscribe

We have a Windows Server 2003 with SP2 installed.  All of a sudden we are getting the following message:"NTVDM has encountered a hard error and will shut down"NTVDM is being used to run a program to send display information over a serial connection to display devices.I have applied the hot fix but the error is still happening.Are there any other things I can try?PS:  The screen resolution on the monitor changes to 8-bit when the error occurs.

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