Elgato Facecam – 1080p60 True Full HD Webcam for Live Streaming, Gaming, Video Calls, Sony Sensor, Advanced Light Correction, DSLR Style Control, works with OBS, Zoom, Teams, and more, for PC/Mac
An Overview of Elgato Facecam:
Elgato Facecam is a powerful webcam designed for live streaming, gaming, and video calls. It features a Sony sensor, advanced light correction, and DSLR-style control for professional-quality video. The webcam works with OBS, Zoom, Teams, and other popular software and is compatible with both PC and Mac.
Common Issues and Solutions:
While Elgato Facecam is a high-quality webcam, some users have reported experiencing freezing or choppy video feeds, artifacting, and USB compatibility issues. Here are some common issues and potential solutions:
Elgato Facecam Flickering, Freezing, and choppy video
Flickering is a common issue that can occur with any webcam, and the Elgato Facecam is no exception. Flickering can be caused by a variety of factors, such as lighting conditions, frame rates, and exposure settings.
One common cause of flickering is fluorescent lighting, which operates on a different frequency than standard LED lighting. If your workspace has fluorescent lighting, try switching to LED lighting or adjusting the exposure settings on your camera to reduce flicker.
Another common cause of flickering is a mismatch between the frame rate of your camera and the frame rate of your computer. Make sure that both are set to the same frame rate, typically 30 or 60 frames per second.
Finally, flickering can also be caused by interference from other electronic devices, such as monitors or routers. Try moving your camera further away from these devices, or using shielding materials to reduce interference.
If you are still experiencing flickering with your Elgato Facecam, contact the manufacturer’s customer support for further assistance. They may be able to provide additional troubleshooting steps or offer a replacement if necessary
How to fix Facecam Flickering Issue?
Windows:
- Open the camera app on your Windows device.
- Click on the “gear” icon to access the settings menu.
- Under the “Video device” section, select your camera.
- Click on “Device properties.”
- In the “Device properties” menu, select the “Formats” tab.
- Choose the frame rate you prefer from the list of options available.
- Click “Apply” to save the changes.
MAC
- Open the “System Preferences” app on your Mac.
- Click on the “Displays” icon.
- Select the “Scaled” option.
- From the list of options, choose the resolution and frame rate that you prefer.
- Click “OK” to save the changes.
USB compatibility issues: Some users have reported issues with USB connectivity, such as the camera not working or needing to unplug and re-plug other USB devices. To fix this issue, try plugging the camera into a different USB port, connecting it directly to the computer, or using the cable provided in the package.
Artifacting: Artifacting is a common issue with Elgato Facecam, which may result from the camera’s lack of onboard compression. One potential solution is to reduce the resolution to 720p or use a different USB cable or port.
Frequently Asked Questions:
Here are some frequently asked questions about Elgato Facecam:
How clear does the camera look when zoomed in for streaming?
You probably won’t need to zoom in on the camera unless you’re creating a specific scene in OBS for a quirky stream reaction. The camera is already very clear at 1080p resolution.
Is Elgato Facecam supported in Linux?
Regrettably, Elgato Facecam is not supported on Linux.
Is Elgato Facecam USB-C to USB-C only?
No, Elgato Facecam comes with a cable that is USB-C on one end and USB-A on the other end, which should be compatible with most computers.
How to fix “USB3-REQUIRED-FOR-FACECAM” error message
Elgato Facecam requires a USB 3.0 port to operate. If you receive a “USB3-REQUIRED-FOR-FACECAM” error message, try reconnecting the camera, using a different USB 3.0 port, or connecting the camera directly to the computer. Ensure that the cable being used is the one that came with Elgato Facecam.
