How to Pay Electricity and Water Bills in UAE?
DEWA (Dubai Electricity And Water Authority) Online Bill Payment Channels
DEWA is the first utility company in the region to offer a comprehensive range of payment channels to its customers. DEWA payment channels are a new way to pay for electricity. DEWA is the first utility company in the world that offers this service. It is a fast and convenient way to pay for your electricity.
The payment channels work with an app, which you can download from the App Store or Google Play store. You set up an account using your phone number and enter your credit card details. You then select how much you want to pay for each month, and DEWA will send you a text message when it’s time to recharge your account with more credit.
You can also use it on your desktop by downloading the app from dewa-dubai.com/payment-channels/.
The channels include:
- DEWA website
- DEWA app
- DEWA call centre
- Self-service kiosks
- All authorized banks in the UAE
| DEWA Smart App – Apple App Store | Google Play Store : Pay DEWA electricity and water bills using DEWA Smart App. |
| DEWA Website : Pay DEWA electricity and water bills using DEWA website. |
| DEWA EasyPay : Pay DEWA electricity and water bills using EasyPay feature in DEWA website. |
| Noqodi Payment Gateway (DEWA) |
| Pay via Mobile – SMS(mPay) |
ADDC (Abu Dhabi Distribution Company) Online Water & Electricity Bill Payment Channels
| ADDC Website – Pay electricity and water bills through ADDC website |
| ADDC APP – Google Play | Apple App Store – Pay electricity and water bills through Mobile app. |
AADC (Al Ain Distribution Company) Online Water & Electricity Bill Payment Channels
| AADC Smart App – Google Play | Apple App Store : Pay electricity and water bills through AADC Smart App. |
| AADC Website – Pay electricity and water bills through AADC website |
FEWA (Sharjah Electricity Water & Gas Authority) Online Bill Payment Channels
SEWA Mobile App – Apple | Android
| ADDC Centers In Abu Dhabi | Timing |
|---|---|
| Abu Dhabi City Municipality, Shaikh Zayed Road – Abu Dhabi | 07.00am to 03.00pm |
| ADDC HQ Main Branch Abu Dhabi Al Falah Street Tel: 8002332 | 07:00AM to 06:00PM |
| ADDC Madinat Zayed Abu Dhabi Madinat Zayed Area Tel:8002332 | 07:00AM to 06:00PM |
| Al Shahama Municipality Al Shahama | 07.00am to 03.00pm |
| Contact Center P.O. Box:219 , Abu Dhabi Tel:8002332 | 08:00 AM to 08:00 PM, (Sat-Thu) |
| Main Office Center P.O. Box:219 , Abu Dhabi Tel:8002332 | 08:00 am to 03.00 pm Closed: Friday & Saturday |
Banks Accepting Electricity and Water Bills in UAE
| Banks |
|---|
| Abu Dhabi Commercial Bank |
| Ajman Bank |
| Commercial Bank of Dubai |
| Emirates NBD |
| Emirates Islamic Bank |
| First Abu Dhabi Bank |
| Mashreq Bank |
| Standard Chartered Bank |
| Sharjah Islamic Bank |
| Noor Bank |
| National Bank of Fujairah |
| RAK Bank |
| Union National Bank |
| Citi Bank |
| Dubai Islamic Bank |
| United Arab Bank |
| Abu Dhabi Islamic Bank |
| HSBC Bank- Middle East |
| Dubai First |
| Arab Bank |
| Habib Bank AG Zurich |
| Al Hilal Bank |
| Masraf Bank |
| National bank of Umm Quwain |
| Majid Al Futtaim Finance LLC. |
List of Etisalat Public Payment Machines Locations
Etisalat Payment Machines Accepts – Water and Electricity Bill Payments.
| No. | Customer Happiness Centres | Opening Times | Address (Area) | MAKANI |
| 1 | Head Office – Customer Happiness Centre | Saturday to Thursday: 7:30 AM to 2:00 PM | • Sheikh Rashid Road, Umm Hurair 2 • Landmark: Near Citi Bank & Wafi Center. | 31079 91073 |
| 2 | Al Quoz Sustainable Building – Customer Happiness Center | Saturday to Thursday: 7:30 AM to 2:00 PM | • Al Quoz, Street #6, Close to Civil Defense Station. • Landmark: Near Noor Islamic Bank Station | 21860 83177 |
| 3 | Umm Ramool Customer Happiness Centre | Sunday to Thursday: 7:30 AM to 2:00 PM | • Nad Al Hammar Road- Umm Ramool • Landmark: Next Volkswagen Service Centre | 36435 90875 |
| 4 | Future Customer Happiness Centre – (Ibn Battuta Mall – China Court) | Open as per Mall timings | • Ibn Battuta Mall (China Court) • Landmark: Behind Movenpick Ibn Battuta gate Hotel – near Sharaf DG | 10508 71592 |
| 5 | Future Customer Happiness Centre – (Dragon Mart 2 – Ground Floor) | Open as per Mall timings | • Dragon Mart 2 – Al Awir road, Main Entrance • Landmark: opposite Carrefour-Ground Floor | 41188 84917 |
| 6 | Future Customer Happiness Centre – (Dubai Festival City Mall – Level 1) | Open as per Mall timings | • Dubai Festival City Mall (Level 1) • Landmark: opposite IKEA | 34416 90646 |
| 7 | Future Customer Happiness Center – Burj Nahar | Saturday to Thursday: 7:30 AM to 8:00 PM | • Omar Bin Al Khattab Road, Al Muteena, Deira. • Landmark: Opposite Deira Town Hotel | 30424 96434 |
| 8 | Hatta Customer Happiness Centre | Sunday to Thursday 7:30 AM to 2:30 PM Saturday: Closed | • Hatta Road • Landmark: Near ENBD Bank & after Hatta Ambulance Centre | 11712 44096 |
| 9 | Future Customer Happiness Centre (Dubai Municipality – Al Twar Centre) | Sunday to Thursday 7:30 AM to 8:00 PM Saturday: 7:30 AM to 2:00 PM | • Al Nahda Road, Al Qusais, Inside Dubai Municipality Building-Al Twar Centre • Landmark: Opposite Al Twar Shopping Centre | 37378 9 |
Direct Debit: At partner banks, this service automatically deducts your DEWA bill amount from your bank account every month.
ATM Machines (CDM): Bills can be paid at ATM machines of many banks.
Teller Counters: DEWA’s partner banks offer DEWA bill payments from their tellers during office hours.
Phone banking: This service is available from phone banking if you have a bank account.
Mobile Banking (Smart APP): you can pay your bill through your bank’s Smart APP.
Tayseer (Smart Collection Platform)
AADC Kiosk Locations
| Kiosk Location | Payment Methods |
|---|---|
| Tanker Filling Station | Cash ONLY |
| Head Office | Cash ONLY |
| ADNOC Hilli | Cash ONLY |
| ADNOC Bathaa Al Hayer(Senaiya) | Cash ONLY |
| Technical services center | Cash ONLY |
| Al Jimmi Mall | Cash ONLY |
| AlAin Co-operative Society Center (Al-Yahar) | Cash ONLY |
| Al Saad Branch | Cash ONLY |
| AAM Sweihan | Cash & Card |
| Al Souq Branch | Cash & Card |
| AAM Al Hayer | Cash & Card |
| AAM New Shwaib | Cash & Card |
| AAM Eastern Region | Cash & Card |
| ADJD Al Ain Main office | Cash & Card |
| ADJD Al Ain PP Building | Cash & Card |
| ADJD Al Ain Municipality | Cash & Card |
| ADJD Al Yahar Court | Cash & Card |
| ADJD Souek Al Ain | Cash & Card |
| ADJD Al Wagan Al Ain | Cash & Card |
| ADJD HCDR Al Ain | Cash & Card |
| ADJD Police Traffic Dep. | Cash & Card |
| Al Ain Police Al Makam | Cash & Card |
| Alam Supermarket Al Ain | Cash & Card |
| CBI Al Ain Branch | Cash & Card |
| du Al Bawadi | Cash & Card |
| Du-Boutik Al Ain Mall | Cash & Card |
| Lulu Foah Mall | Cash & Card |
| Lulu Kuwaitat | Cash & Card |
| Lulu Senaeyia | Cash & Card |
| Infinity Al Ain Branch | Cash & Card |
| Infinity Al Wagan | Cash & Card |
| Infinity ADEC Al Ain | Cash & Card |
| Landmark Center Point Bawadi Mall | Cash & Card |
| WSE Al Ain | Cash & Card |
| Al Ain Municipality Al Makam | Cash & Card |
| Health Authority Abu Dhabi – Al Ain | Cash & Card |
| AADC – AA Branch | Cash & Card |
| Qaser Asia Mobile Shop-Alain | Cash & Card |
| Civil Defence Department Al Ain | Cash & Card |
| Tas’heel Al Shamil Business Centre – Al Ain | Cash & Card |
| Connecting People Al Yaher Area | Cash & Card |
| Hazaa Bin Zayed Stadium | Cash & Card |
| EID Al Ain Men’s Section | Cash & Card |
| EID Al Ain Women’s Section | Cash & Card |
| Nibras Al Ain Aero space park | Cash & Card |
| Al Ain Traffic police Traffic Department | Cash & Card |
| AAM Al Remah | Cash & Card |
| AAM Al Khazna | Cash & Card |
| Khalifa Stadium | Cash & Card |
| Al Reaya services Center – Al Ain | Cash & Card |
| AADC – Hilli Mall | Cash & Card |
| Al Ain Cooperative Society – Al Salamat | Cash & Card |
| Marhaba Typing Office | Cash & Card |
| Al Mada Housing Complex Violet 1 | Cash & Card |
| Hafeet Grand Car Wash Station | Cash & Card |
| Alam Supermarket | Cash & Card |
| Al Jimi mall | Cash & Card |
| Boutik Mall | Cash & Card |
| AL-Souq | Cash & Card |
| CBI – Boutick Mall Branch | Cash & Card |
| Al Ain Municipality – Al Jimi Mall Area | Cash & Card |
| GDRFA – Al Jimi Area Al Ain | Cash & Card |
| Daman – NHIC Thiqa Al Ain | Cash & Card |
| Al Ain Municipality – Al Qoua | Cash & Card |
| Al Far’a Camp 97 | Cash & Card |
| Al Far’a Al Ain HQ | Cash & Card |
| Choithrams Al Madha | Cash & Card |
| Alam Supermarket Al Ain | Cash & Card |
| CBI Al Ain Branch | Cash & Card |
| du Al Bawadi | Cash & Card |
