Login is as administrator user, then open Command prompt (press Windows start menu , type in “cmd.exe”).
Stop Printer Spooler Service
Copy this command given below, then paste it in command prompt window and press enter.
net stop spooler 
Delete Files in Printer Queue
Open Windows explorer (press Windows button on keyboard and E) and navigate to “C:\Windows\System32\spool\PRINTERS\”
Select all files and folders in “Printers” directory and press Delete button.
Start Printer Spooler Service
Now restart printer spooler service
Command
net start spooler
Hope your print issue is cleared.
