Component : Windows Update
Error Code: 0x8007370D
Error ID: ERROR_SXS_IDENTITY_PARSE_ERROR
Error Description: An identity string is malformed
What is An identity string is malformed 0x8007370D means ?
Windows Update error “An identity string is malformed 0x8007370D” shows that Windows update component store is corrupted. Solution for error 0x8007370D mentioned below.
How to fix Windows Update error 0x8007370D?
Follow these step by step instruction to rectify this corruption error. You have to attempt Windows Update after each step to see whether the corruption has rectified.
- Scan your system files for corruption
- Disable “Receive updates for other Microsoft products when you update Windows”
- Windows Update troubleshooting tool
- Use DISM command line tool to repair/replace Windows Update system files
- System Update Readiness Tool to automatically fix Windows Update corruption
- Windows update reset tool
1. Scan your system files for corruption
Run System File Checker tool to repair missing or corrupted system files.
Open command prompt as administrator and run SFC /scannow command
2. Disable Other Microsoft products updates from Windows update
Go to Windows update settings (Windows Key + S) then click Windows updates & security button. Click Advanced options.
Click “Advance Options”
Untick (disable) “Receive updates for other Microsoft products when you update Windows” option as shown below image
Now run Windows Update again to install latest updates. Repeat the update process until your system is up-to-date. Follow the next step if you are receiving the same error.
3. Windows Update Troubleshooting tool
Microsoft has released Windows Update troubleshooting tool to automatically fix most of the issues related to Windows update. So Download and run update fix tool to repair Windows Update components error 0x8007370D.
- Download Windows update fix tool for Windows 7
- Download Windows update fix tool for Windows 8
- Download Windows update fix tool for Windows 10
Try Windows update now, if failed follow the next step.
4. Run DISM tool to repair/replace Windows Update system files
Open command prompt as administrator, Copy and paste this command given below.
DISM.exe /Online /Cleanup-image /Restorehealth
It may several minutes to complete the repair process. After the repair process, install the MSU package. Follow the next step if the installation failed.
5. System Update Readiness tool to fix 0x8007370D error.
Download appropriate System Update Readiness tool package from “Microsoft Update Catalogue” for your operating system. Ensure version and architecture. Install the downloaded package to repair the Windows Update components.
URL: https://www.catalog.update.microsoft.com/Search.aspx?q=947821
You have successfully repaired Windows update corruption. Now try to install the Windows update package you want to install.
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