Component : Windows Update
Error Code: 0x8007370D
Error ID: ERROR_SXS_IDENTITY_PARSE_ERROR
Error Description: An identity string is malformed

What is Windows Update error 0x8007370D means ?

Windows Update will fail with error “An identity string is malformed 0x8007370D” if there is Windows update component corruption. Follow these steps to fix error 0x8007370D.

How to fix Windows Update error 0x8007370D?

Follow these step by step instruction to rectify this corruption error. You have to attempt Windows Update after each step to see whether the corruption has rectified.

  1. Scan File system integrity
  2. Scan and repair corrupted system files
  3. Scan and repair missing or corrupted Windows Update system files
  4. System Update Readiness Tool to automatically fix Windows Update corruption

1. Check file system integrity

Run CHKDSK command to verify the integrity of file system and fix logical file system errors. CHKDSK will also check for bad sectors in your hard disk and it will try to recover and relocate the damaged sector. Windows Update error “An identity string is malformed 0x8007370D” may occur if a files that belongs to Windows Update components is affected by a bad sector. Open command prompt as administrator and run this command . 

C:\Windows\system32>chkdsk /R

CHKDSK may show this message “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)” , then enter “Y” and restart your computer. During the reboot process CHKDSK will scan the file system for errors and it tries to recover any errors.

chkdsk command to scan the file system

2. Scan and repair Windows system files

Run System File Checker tool to repair missing or corrupted system files.

Open command prompt as administrator and run SFC /scannow command

C:\Windows\system32>sfc /scannow
Scan your system files for corruption- Fix Corrupted System Files
SFC Scan

3. How to repair/replace Windows Update system files using DISM tool?

Open command prompt as administrator, Copy and paste this command given below. 

DISM.exe /Online /Cleanup-image /Restorehealth
Run DISM tool to tool to repair/replace Windows Update system files

It may several minutes to complete the repair process. After the repair process, try Windows update again. Follow the next step if the installation failed.

4. System Update Readiness tool to fix 0x8007370D error.

Download System Update Readiness tool package from “Microsoft Update Catalogue” for your operating system. Make sure you select the right version and architecture suitable for your OS. Install the downloaded package to repair the Windows Update components.

Download URL: https://www.catalog.update.microsoft.com/Search.aspx?q=947821

System Update Readiness Tool To repair Windows Update Corruption Error

Click “Yes” and complete the installation process.

Now try Windows update; if you have any further query please comment to this post.

Read: How to reset Windows Update issues ?

Does this article solve your problem ? Please post your queries as comments to this post.

RELATED ARTICLESMORE FROM AUTHOR