Error Code: CAAC000E
Error Message: Directory Quota Exceeded : The directory object quota limit for the Tenant has been exceeded. Please ask your administrator to increase the quota limit or delete objects to reduce the used quota.
Error Code: CAAC000E
Error Message: User is not eligible to enroll a device of type Windows: Reason DeviceCapReached

Error CAAC000E mostly occurs while signing in to Office365 or OneDrive or at the time of installation. I have come across internet and saw so many people complaining about this error. This error can occur on different scenarios.

How to fix error CAAC000E error office 356 one drive excel
How to fix error CAAC000E error office 356 one drive excel
  1. Time Zone issue
  2. Device limit reached
  3. Sharepoint/Directory Quota limit has been exceeded

1. Adjust TimeZone To Solve Error CAAC000E

Error code CAAC000E mostly occur because of system time settings.Follow these steps to fix this bug.

  • Close Microsoft Office.
  • Go to Setting.
  • Now, Move to Date and time setting.
  • Enable both Set time automatically” and “Set time zone automatically”.
  • Now sign again and active the MS office.

Follow the next step if you are facing the same error.

2. Microsoft Office 365 Device limit has reached

Microsoft Office 365 is allowed to install up to 5 devices per subscription/licence. If you have crossed 5 device limit, then you will receive “Device Cap Reached” or “Limit reached” error message while singing into Office. Login to Microsoft Office 365 portal through webbrowser and check with how many devices you have signed in. Deactivate the Office install/sign in if the device limit has been reached.Please note, it may take upto 72 hours to complete the deactivation.

  1. Login to Office365 and click “Settings” , then select “Other install options” menu located under “Install Office“
Office 365 Subscription - Install office Device Limit
Office 365 Subscription – Install office Device Limit
  1. Click “View apps & devices” menu
Office 365 Subscription View Apps And Devices
Office 365 Subscription View Apps And Devices
  1. Click “DEVICES” dropdown menu to display all devices that you have loggedon using your id.
Office 365 Subscription View Apps And Devices - Show Installed Devices
Office 365 Subscription View Apps And Devices – Show Installed Devices
  1. Now click “Sign out” from all unwanted devices.
Office 365 Subscription -Sign out unwanted logins
Office 365 Subscription -Sign out unwanted logins

3. Sharepoint/Directory Quota limit has been exceeded

Inorder to maintain optimum performance and prevent overusage of resources of the SharePoint Online service, Microsoft throttles/limits the number of user actions or concurrent calls. Usually the block will be released automatically after sometime. Check with your administrator for more details.

This article covered the solution of OneDrive error code CAAC000E. If you find any thing interesting, Do share with friend. Any suggestion for us let us know in the comment section below.

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